crickex india FAQ
Deposits, withdrawals, mobile, cricket betting and slots — all your questions answered in one place
The questions that come up most when playing on crickex india — how to deposit with bKash or Nagad, how long a withdrawal takes, how to use the site on mobile, which markets are available for BPL matches, or what RTP actually means in slots — all get direct and detailed answers on this page. Log in to crickex india and this FAQ will also help you with any issues you run into. Scroll through the sections below or use the index to jump straight to the part you need. 21+
Question categories
Deposit Deposits
crickex india currently supports deposits through four mobile wallets: bKash, Nagad, Rocket and Upay.
All these methods are instant and active 24 hours a day.
The full deposit steps are shown on the crickex india wallet page.
The minimum deposit amount for any method is ৳300.
First, log in to crickex india and go to the deposit option.
Select bKash there and you will be given a specific number and amount.
From your bKash app, send exactly that amount to that number using "Send Money" or "Payment", then submit the transaction ID.
The funds are usually added to your account within a few minutes.
crickex india does not impose any deposit charges of its own.
If your mobile wallet (bKash, Nagad, Rocket or Upay) deducts a transaction charge according to its own policy, that is a matter for that platform.
To find out the exact charge, contact the relevant wallet's app or customer service.
Yes, Nagad is a directly supported deposit method on crickex india.
The process is the same as bKash — after logging in, select Nagad from the deposit menu, send the specified amount to the number shown, and submit the reference number.
The minimum deposit amount is ৳300.
Yes. crickex india offers a 150% bonus on your first deposit, up to ৳20,000.
For example, if you deposit ৳1,000, the bonus will be ৳1,500 and your total balance will be ৳2,500.
To withdraw the bonus funds, you must wager 15 times the bonus amount (i.e. ৳1,500 × 15 = ৳22,500).
The bonus is never direct cash — it is betting credit.
Withdrawal Withdrawals
The minimum withdrawal amount on crickex india is ৳500.
Withdrawal requests below this amount are not accepted.
For withdrawals, the funds are sent to the bKash, Nagad, Rocket or Upay wallet linked to the mobile number registered on your account.
Withdrawal requests usually take 5 to 30 minutes to process.
If it takes longer, first check whether the bonus wagering requirement has been met and whether the correct wallet number is entered in your profile.
If the problem persists, contact crickex india's 24/7 live chat.
Yes, crickex india's withdrawal service runs seven days a week, 24 hours a day.
Requests made at night or on Fridays and Saturdays are normally processed within the same 5–30 minutes.
However, if a mobile wallet service has its own downtime, there may be a slight delay.
Withdrawals from crickex india to bKash are usually completed within 5 to 30 minutes.
The same timeframe applies to Nagad, Rocket, and Upay.
Once the process is complete, a confirmation message will be sent to your registered mobile number.
To withdraw winnings earned from a bonus, you must meet the wagering requirement.
For example, for the welcome bonus, you need to wager the bonus amount 15 times.
If you receive a ৳20,000 bonus on a ৳26,800 deposit, the total wagering required will be ৳20,000 × 15 = ৳3,00,000.
After the requirement is met, the full winnable balance can be withdrawn under the standard rules.
Mobile Mobile Usage
Open the site in Chrome on Android, then from the three-dot menu (⋮) at the top right, choose "Add to Home screen" or "Add to Home screen". On iPhone, open it in Safari and tap "Add to Home Screen" from the share button at the bottom. After that, the site can be opened directly like an app.
crickex india has apps available for both Android (APK) and iOS.
These can be obtained through the official channels described on the crickex india app page.
After installation, log in with the same account — no separate registration is needed.
First, clear your browser's cache and cookies.
In Chrome, go to Settings → Privacy → Clear browsing data.
Refreshing the page after this fixes most loading issues.
If the problem continues, try a different network (WiFi or mobile data) or update your browser.
In most games, once the connection is restored, the game resumes from where it left off.
When the network returns, go back to the site — the result of any ongoing round or bet is saved on the server.
If you notice a discrepancy in the result of any round, contact the crickex india support team with the transaction ID.
The crickex india site runs on any modern smartphone, tablet, or desktop.
Full support is available for Android 8.0+ and iOS 13+.
The best experience is on recent versions of Chrome, Firefox, and Safari.
A stable internet connection is needed for live casino or video streaming games.
Cricket Cricket Betting
If a match has no result or is abandoned, most markets become void and the stake is refunded.
However, some in-play or first-innings markets may be settled differently.
See the crickex india terms and conditions page for specific rules.
Yes. On crickex india, you can bet on matches from BPL, IPL, T20 World Cup, and various other international series.
The list of active tournaments is available in the cricket section.
All active markets and live odds can be seen together on the crickex india cricket betting page.
In an accumulator or multi bet, multiple selections are added to a single bet slip.
If all selections win, the odds are multiplied, which can result in a much higher return.
Example: A ৳100 multi bet combining odds of 1.40, 1.60, and 1.90 — if all three win, the return is ৳426 (combined odds ≈ 4.26).
If even one loses, the entire ৳100 is lost.
Yes, crickex india supports live in-play betting.
Even after a match starts, odds change ball by ball and you can place a bet at any time.
However, markets may be briefly suspended at key moments such as wickets or boundaries.
The most popular markets among Bangladeshi players are: Match Winner (which team will win),
Toss Winner, Top Run Scorer, Over/Under Runs, and Series Winner.
There are no draws in limited-overs matches — if Team A's odds were 2.10 and Team B's 1.75, a ৳500 bet on Team B that wins returns ৳875.
Slots Slots Questions
RTP (Return to Player) is the theoretical rate at which a slot game returns a percentage of total bets to players over the long term.
Example: A maximum RTP of 96.50% means an average of ৳96.50 may be returned for every ৳100 wagered — but this is an average across millions of spins, not a guarantee for each round.
A higher RTP means a relatively better chance of return.
The minimum deposit at crickex india by any method is ৳300.
With this amount, you can start any game in the crickex india slots section.
The bet per spin varies by game — choosing a lower-bet game lets you play for much longer with the same balance.
High volatility slots pay out less frequently, but when they do, the amounts are large — such as games from Nolimit City or Hacksaw Gaming.
Low volatility slots pay out smaller wins more often, which helps keep your balance going for longer.
If your balance is low, it is better to choose low-to-mid volatility.
In most slot games, a free spins round is triggered when a specific scatter symbol appears a set number of times at once.
In this round, you can spin without placing additional bets, and multipliers are often included.
Some games also offer the option to buy free spins with a bet — if a "Buy Bonus" option is available, it will be visible in the game interface.
If you want to play on a small budget, choose games with high RTP and low-to-mid volatility.
PG Soft's Fortune Tiger (max RTP 96.81%), Pragmatic Play's Gates of Olympus (max RTP 96.50%), and JILI's Fortune Gems (max RTP 97%) are popular choices.
Before starting a game, you can try it in "demo" mode if that game has a demo available.
Have more questions? Talk to us directly
If you did not find the answer in this FAQ, the crickex india support team is available seven days a week, 24 hours a day. Help is available in both Bengali and English.
24/7 Live Chat
Email Support
In Bengali and English