crickex india Terms and Conditions
This page sets out all the conditions for using the service in detail. Please read it in full before creating an account or using any service.
Table of Contents
- 1. Definitions and Interpretation
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Game Rules
- 7. Prohibited Activities
- 8. Intellectual Property
- 9. Limitation of Liability
- 10. Account Closure and Suspension
- 11. Privacy
- 12. Changes to Terms
1 Definitions and Interpretation
The following terms are used with specific meanings throughout these terms and conditions, and apply to every part of this document:
- "Platform" — The crickex india website https://crickexindia.cam and all associated services, mobile applications, and software.
- "Member" or "User" — A person who has created a registered account on crickex india.
- "Service" — Sports betting, casino games, live casino, slots, and other entertainment and sports-related activities.
- "Bonus" — Additional credits or rewards given under a promotional offer, subject to specific conditions.
- "Wagering Requirement" — The number of times bonus funds must be wagered before they can be withdrawn.
- "Net Loss" — The amount remaining after subtracting total winnings from total losses within a given period.
Singular and plural forms may be used interchangeably in these terms. References to "written" or "documented" include digital and electronic formats.
2 Eligibility and Registration
2.1 Age and Identity
The services of crickex india are available only to persons aged 21 or older. The information provided at registration must be accurate, complete, and your own. If you register with false information, crickex india reserves the right to close the account and forfeit deposited funds at any time.
2.2 One Account Policy
Each member may create only one account. Operating multiple accounts is a prohibited activity and will result in all accounts being closed.
2.3 Identity Verification
crickex india may at any time request a national ID card, passport, or other documents to verify a member's identity. If the required documents are not submitted within the specified time, the account may be temporarily suspended.
3 Account Management
3.1 Security Responsibility
It is your sole responsibility to keep your account login credentials (username and password) fully confidential. crickex india will not be liable for any loss arising from the disclosure of this information to a third party.
3.2 Unauthorised Access
If you suspect unauthorised access to your account, notify the support team immediately. If you fail to report it in time, any transactions that occur during that period will be treated as your own activity.
3.3 Account Transfer Prohibited
Selling, transferring, or granting access to any account to another person is strictly prohibited. If such activity is detected, the account will be permanently closed.
4 Deposits and Withdrawals
4.1 Accepted Payment Methods
crickex india currently processes deposits and withdrawals via bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳300 and the minimum withdrawal amount is ৳500.
4.2 Deposit Process
- Deposits must be made from the number registered to the account.
- Deposits from a third-party number or account are not permitted.
- After a successful deposit, funds are generally credited to the account immediately.
4.3 Withdrawal Process
Withdrawal requests generally take 5 to 30 minutes to complete. Any wagering requirement related to a bonus must be fulfilled before a withdrawal can be made.
4.4 Deposit and Withdrawal Method Matching
Withdrawals must always be made through the same method used for the deposit. If deposits were made via multiple methods, withdrawals will be split accordingly.
5 Bonuses and Promotions
5.1 Welcome Bonus
crickex india offers new members a 150% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 15 times the bonus amount. For example, a deposit of ৳1,000 gives a bonus of ৳1,500, making the total balance ৳2,500; before withdrawing, bets totalling ৳1,500 × 15 = ৳22,500 must be placed.
5.2 Promotional Offers
crickex india periodically provides various promotional offers, including weekly reload bonuses, special Friday night offers, and birthday rewards. Each offer has its own terms and wagering requirements.
5.3 Bonus Abuse
Bonuses are for personal entertainment only. If an attempt is made to accumulate bonus funds through group efforts or manipulation, crickex india reserves the right to cancel all bonuses and close the account.
- A member may not claim the same promotion more than once unless the terms state otherwise.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been completed.
- Winnings from the bonus balance will also be held until the wagering requirement is fully met.
6 Betting and Game Rules
6.1 Bet Limits
Minimum and maximum bet limits are set separately for each game or market and may change depending on circumstances. crickex india reserves the right to review limits for large bets.
6.2 Technical Issues
If a technical error causes an incorrect game result, crickex india reserves the right to void that round and refund the bet amount. Members will have no grounds to object in such cases.
6.3 Sports Betting
In sports betting, the outcome of each event is determined in accordance with the announcement of the official authority. In the event of a cancelled match or an undecided outcome, crickex india will settle bets following the applicable policy.
6.4 Live Betting
In live betting, a bet may be rejected due to odds changing in real time. A bet is not considered active until it has been successfully confirmed.
7 Prohibited Activities
The following activities are strictly prohibited on crickex india. If detected, the account will be permanently closed and deposited funds will be forfeited:
- Attempting to influence game outcomes through manipulation or fraudulent methods.
- Creating multiple accounts to gain extra benefit from bonuses or promotions.
- Conducting transactions using another person's identity or funds.
- Placing bets using automated software, bots, or artificial intelligence.
- Attempting to breach the platform's security systems or cause damage to the system.
- Money laundering or transacting funds from illegal sources.
- Playing on behalf of a person who is subject to a restriction or ban.
8 Intellectual Property
All content on the crickex india platform — logos, designs, software, interfaces, text, and graphics — is protected as the intellectual property of crickex india or its associated content providers. Members may use the platform only for personal and non-commercial purposes.
- Copying, republishing, or using any part of the platform for commercial purposes is prohibited.
- Attempting to analyse or modify game software or its code is not permitted.
- Operating any fraudulent website or promotion using crickex india brand elements is prohibited.
9 Limitation of Liability
9.1 Service Availability
crickex india makes every effort to provide uninterrupted service, but temporary disruptions may occur due to maintenance, technical issues, or third-party services. crickex india will not be liable for any financial loss suffered by a member as a result of such disruptions.
9.2 Betting Losses
Participating in sports betting or casino games carries financial risk. Members are solely responsible for any financial loss resulting from losing bets. crickex india does not guarantee any winnings or specific outcomes. Members are advised to play within their limits by following the Responsible Gaming policy.
9.3 Third-Party Services
crickex india is not liable for any failure in third-party services such as payment gateways or game software providers.
10 Account Closure and Suspension
10.1 Closure at Member's Request
Any member may request the closure of their account at any time through the support team. Before the account is closed, any pending bets or transactions will be settled and any remaining withdrawable funds will be returned.
10.2 Closure by crickex india
In the event of a breach of terms and conditions, crickex india may close or suspend an account without prior notice. In such cases, associated bonuses and rewards may be cancelled; however, the member's own deposited funds will be settled after a proper investigation.
10.3 Voluntary Break
If a member wishes to stop playing for a period of time, they may request a temporary suspension. During this period, it will not be possible to log in to or transact on the account.
11 Privacy and Data Protection
crickex india takes the utmost care to protect members' personal information. Full details of how data is collected, stored, and used can be found in our Privacy Policy, which forms an integral part of these terms and conditions.
- Member data is not sold or transferred to third parties, but may be shared with approved partners for identity verification and payment processing.
- Financial information is protected through SSL encryption.
- Members may request to view or correct their stored information.
12 Changes to Terms and Contact
12.1 Right to Make Changes
crickex india reserves the right to amend these terms and conditions at any time. Members will be notified of significant changes by email or through a platform notification. Continued use of the platform after any change will be taken as the member's acceptance of the updated terms.
12.2 Dispute Resolution
For any dispute or complaint, members are asked to contact the support team directly in the first instance. crickex india will make every effort to resolve all reasonable complaints. Detailed answers to general queries can be found on the FAQ page.
12.3 Contact Methods
crickex india provides support in Bengali and English via live chat and email, 24 hours a day, 7 days a week. Support email: [email protected]
12.4 Applicable Law
These terms and conditions will follow relevant international online gaming policies for interpretation and enforcement. To learn more about crickex india, visit our About Us page.
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Visit the FAQ page for answers to common questions, or speak directly with our support team.
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